An UX project redesigning a mobile ticket purchasing App
of the Clayes Arts Center for CSUF students and outside visitors.
Collection and summary of quantitative data from the box office.
Revisiting the initial hypothesis based on the data.
The qualitative data from the interviews and surveys.
Personas built based on the data.
Based on the primary persona a scenario chart is explored.
It shows the sequence of how CSUF student might purchase a ticket from the Clayes Performing Arts Center Mobile App.
The initial site structure shows the overview of the App.
The task flow of a user.
Short video clip that displays a user flow from the prototype.
The embedded prototype was used for a qualitative user testing.